We would love to meet with you and see your space. If you hop over to the “Design Services” tab, you’ll find our New Client Questionnaire. Filling out this form is the first step in this process - it ensures that we get all the essential information we need to move forward.

After we receive your filled out questionnaire, we’ll be in touch with a recommendation for which design package best suits the needs and scope of your project. Once we receive payment in full for the package selected, we can get you scheduled for your in-home consultation. Once all the details are squared away, one of our designers will be sent to your home for your consultation.

By filling out the new client questionnaire, we can help you decide which program is right for you. Provide as much detail as possible, and we’ll email you with our recommendation.

Every project is different, so timelines will vary. Once we come to your home, we will email you a proposal with notes from an estimated quote, and notes from our consult within 7 business days.

If you are styling a space, we will send a mood board and notes from our consultation as a starting point. From there, we will select items from our store and order any items. Depending on stock levels, this process can take 2-8 weeks for decor items.

Custom furniture lead times can vary from 12-40 weeks.

When we send your digital presentation, we will send another link to schedule an in-person meeting in the store. We find it’s helpful to see and feel the materials in person.

From there, any revisions that need to be made will be completed within 7 business days of the in-store meeting.

Once your final selections and quotes have been sent your way, it’s up to you! Take your time, but quotes are only valid for 30 days. If 30 days have passed, we will need to send an updated quote.

If you’re happy with everything, it’s time to order!

This fee covers the cost it takes our team to come to your home, take any and all measurements, meet with you, source the items needed for your project, and put a presentation together. We want to give our clients a quality service, and this fee allows us to do so.

Because special orders are customized, they are final sale. We require a 50% deposit to place the order. The other 50% will not be paid until the item(s) are scheduled to be delivered into your home. You may call us or visit us in-store to add your deposit. We take any major credit card, cash or check for special order deposits.

Labor and material shortages combined with the crippling demand for goods has really slowed the furniture making process.

While we cannot control the speed at which furniture is produced, we can control how we communicate with you.

We will send you bi-weekly updates so you never have to wonder where your products are. We never want our clients to feel neglected, so we make order checks a top priority until your items arrive in your home.

If you are building a home, we understand there are delays in that process as well. We have a storage facility where we can house your items until your home is ready for move-in. We encourage you to go ahead and order your items as soon as possible because delays can pop up at any time.

At this time, we do not currently have cushion package displays. However, you are more than welcome to try out any sofa or chair we have in stock.

We can drop-ship small decor items and rugs up to size 8 x 10 to your home. We do not drop-ship any furniture to residential addresses at this time.

Yes! We love to work with designers and are happy to complete / track any orders for you. Email us for more details or feel free to sign up to become a partner with us. All we need to get started is your tax ID and resale certificate.

Yes, we do! It costs $200 / hour (with a one-hour minimum). We will help you schedule a delivery day and time that works for you. Our delivery team will unbox, unwrap, assemble and set up the furniture wherever it needs to be placed in your home.

We do not send items out on approval, however, our return policy is 7 days for full cash back. After this time, until 14 days, we offer store credit via gift card for your purchase.

If you have special ordered an item, this purchase is final sale, as the item has been customized to your needs.